special order service

it's important to me that you have other options to purchase the silk aquarium plants i've designed; that's why special orders are always welcome.

see something you like but the size isn't what you need, not a problem. i can easily design styles that are better suited to fit your personal tank situation.

simply choose any style(s) featured on the aquarium life-style blog and email the request. the email should include the following information: the style #, quantity, and preferred height along with a contact name & email address. also include any other "special requests" or questions, as well. if there are styles you've selected that are currently not in stock, you will be notified via email, shortly after your original request. should you want the design on the "hook" style, please indicate that as well. note some styles are not available on a hook because of restrictions by manufacture; i.e. stem length, bendability; will notify you if that's the case.

special orders do take a few extra days and are available at no additional cost for this service. all other costs and shipping rates apply. free shipping on all orders of $25 or more (U.S. only). shipping rate per item averages about $5 per unit (priority mail U.S.), some rate variations apply. for international orders, please send your request and i will respond back with shipping rates.

you will receive, via email, a final invoice of all items ordered/total amount due, including price and shipping costs before the special order design request is begun. once you agree on the emailed special order & invoiced total amount due, you are responsible for payment in-full of that order. your payment in-full signifies that you agree with all items/amounts invoiced. payment preferred via paypal; invoice emailed with paypal payment link. personal checks are accepted and take about 5-7 business days to clear. once check clears and/or paypal payment is received/posted, the order will then be started. any special order, once paid for, will begin and cannot be changed in any way. an additional $30 service charge for any returned checks applies. all sales are final.

any questions, please email them to me and thanks for your interest.... ron

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